Refund & Returns Policy

I hope you are happy with your jewellery, if you are not satisfied with your purchase, you can return it back for a refund within 21 days of delivery.

Please note that if the jewellery packaging tag has been removed then your return will not be accepted. Returns are not accepted on personalised and bespoke items. Due to hygiene reasons, returns are not be accepted on earrings.

For full details please email on: Email: info@lavanyajewellerygb.com

International Returns

Please contact us directly at info@lavanyajewellerygb.com

Faulty Goods

Faulty goods are classified as faulty if they are received damaged or if there is a manufacturing fault with 6 months of purchase.

Any items that are damaged as a result of wear and tear are not classed as damaged or as having a manufacturing fault.

For more information contact us on: Email info@lavanyajewellerygb.com

Colours and Images of products

We endeavour to ensure that all of the jewellery products on display on the website are as accurate as possible. Please note that viewing colours may differ on your phone, laptop or viewing device.

Also due to the nature of natural gemstones and pearls there may be natural variance in the colours.

Require more help?

If you have any further questions or require further information please contact us directly on Email: info@lavanyajewellerygb.com I will be happy to help!